Have a question about our solutions or services? Or maybe you’re not even sure what questions you have yet! Either way, this page will provide you with answers to the questions we get most often.
We are big believers in customization, which sets us apart from most SaaS providers. All Matrix Cloud components are fully customizable and many of our solutions are as well.
We offer our block agreements for all our technology services. There are multiple advantages to this approach. Blocks pricing applies to all our services and clients can mix and match how much of each service they use in each month. Most importantly, block clients are always at the top of work plan and receive a substantial price break in return for a predictable workflow.
Most of our solutions are cloud native, some are still on premise. With all our cloud native solutions, there is very little IT support required and no local infrastructure. All Matrix Cloud components are cloud native.
While our solutions are largely born in the industry, we do have many solutions clients outside the contract furniture vertical. We have a rich experience of providing services to many large and well-known clients for much or our long history.
Matrix for Integration (MxI) is an integration platform that is utilized to link platforms and data sources. Our experience working with several “integration platform as a solution” (iPaaS) toolsets led us to build our own. Most are very costly and incredibly difficult to master. Think of MxI as “iPaaS as a service.” All MxI integrations include basic monitoring.
Yes, the Matrix Data Hub is your data! While it is the heart of our Matrix Cloud approach, you can choose to access the information using any visualization tool you choose.
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