Customer Testimonials

We can say we’re a trusted provider to the industry all we want, but we know it means a lot more coming from the people that have put their trust in our solutions.


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One Workplace has an important strategic relationship with Empact IT for many years. We deploy Empact IT’s Matrix solutions in Finance and various parts of our operation.

The level of service and ability to meet our custom software requirements in times of need are a critical part of One Workplace’s success. As our business grows and changes, our partnership with Empact IT gets even stronger.

Le Lu
CIO, One Workplace

Empact IT has been a critical extension of our internal technology team for countless years. Numerous integrations spanning from customer-facing to back-end processing, along with internal reporting and analysis needs, Empact IT offers a perfect menu of services that help us keep all our bases covered. Their quick response times, extensive knowledge, and focused ability to get things done make them our “go to” resource for all things outside our normal daily scope. That helps us continuously improve how we do things which ultimately grows the business. And their friendly team makes collaborating a pleasure. They can bring a vision into reality!

Michael Pfaeffle
Vice President, CIO, Empire Office

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Image - Testimonial - Cindy O'Brien

The team at Empact IT is very knowledgeable in their field, as well as easy and flexible to work with. They are always very excited to hear any new ideas and challenges you bring to the table. If you can dream it, they will try to find a way to make it happen!

A valued asset and partner in their deep knowledge and understanding of how Steelcase, Steelcase Dealerships, and the Dealer external partners connect

Cindy O’Brien
Manager, Digital Platforms Information Services, Tangram Interiors

Partnering with Empact IT has been a valuable tool for our company. We are consistently impressed with the development and integration services they provide for us. The Matrix Solutions for the Contract Furniture Industry have become essential applications for us to effectively track the necessary information from our business application(s).

Their knowledge of the furniture industry allows them to provide critical insight into our business processes for the past 15 years.

Jamie Erion
Director of IT, GOP

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Image - Testimonial - Scott

Empact IT and Lori Stricker have provided great input on developing management and sales reports that equip our leadership team with excellent tools to manage and improve their respective areas in the company.

It’s refreshing to be able to dealer-speak with Lori and her team when we are looking for answers to performance shortfalls or opportunities to improve our processes and procedures. There is simply no learning curve for them to “catch up” to what we are looking to accomplish.

Steve Chandler
CFO, Scott Rice

Empact IT has been a tremendous partner for Spec’s and we really appreciate our relationship with them. Matrix for Business (MxB) and their data services team are transforming our business by helping us to provide better, more timely information to our key stakeholders and business leaders.

This timely information is enabling us to make better decisions, helping to drive down costs and increase profitability.

Glen William
Director of Technology, Spec’s

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Image - Testimonial - Julio

We have been a partner of Empact IT for more than seven years now. They have developed many efficient web tools for us ranging from administration portals to linking databases with web feeds. Every project Empact IT developed for us has been delivered on time and always exceeds expectations. In addition, weekly communication between our teams helps to keep us up to date on progress and action items. They are always on standby for important launch dates and always provide great customer service.

Empact IT always finds solutions to our technical problems. There is no project too complicated for this outstanding team.

Julio Ramirez
Web Administrator, Houston Livestock Show and Rodeo